Welcome to the Information Technology group of Family Medicine at McMaster University
If you are using one of the desktop PCs managed by the Department of Family Medicine at McMaster University, you can request help from the IT team in the following ways.
1 . Electronic Request Forms:
NOTE: Do not include confidential patient information in the requests.
- New!: Click here to send a request to the IT/ OSCAR help desk.
- If you have already filled out a request form, you may log in here to see the status of your request.
2. On-site support
Stonechurch Family Health Centre
Call Ext. 304. If no answer, please refer to section 2 and 3 below.
McMaster Family Practice
Call
Ext. 73147. If no answer please refer to section 2 and 3 below.
McMaster Innovation Park and Other Locations
Call the IT help desk at (905) 525-9140 ext. 28513.
3. In case of Emergency (this applies only from 9am to 5pm on weekdays)
General IT inquiries and OSCAR inquiries: call the IT help desk at (905) 525-9140 ext. 28513.
In case of Emergency: call pager (905) 524-9480.
Thank you for visiting the IT Support site.